Healing with Kindness

Over the years researchers and scientists have studied the effects of kindness and health among patients. The results have proven that healthcare professionals with characteristics deemed as kind are more likely to have healthier patients and higher job satisfaction. Kindness and empathy help us relate to one another and boost positive physical effects such as an endorphin release. Endorphins are released hormones that place your body in a “feel good” state and pleasurable mind set (Cleveland Clinic, 2022). When this social connection occurs, it allows for trust to develop in the care received and by the caregiver. Kindness is a simple responsibility that can be shown through nonverbal actions such as listening intentionally, smiling, having a relaxed face, and standing or sitting in a closer proximity. Most healthcare professionals when asked of their chosen profession will often refer to why statements such as: to help others, heal the sick, see patients get better, and to make a difference.

The services we provide in healthcare should remind us daily of why we chose the profession and impact the care that is delivered. Engaging in acts of kindness is a delicate part of the patient experience. When healthcare professionals are empathetic, they are better able to meet the needs of the patients. Our goal is to ensure patients receive safe and competent care; the delivery of that care is most integral for a positive outcome. The last two years have been undoubtedly challenging for the world to say the least. From natural disasters, personal tragedies, a pandemic, to political and social unrest, it is apparent that we need to have more daily interactions that make us all feel good. When we are kind, we inspire others, spreading this behavior outwardly. Here are 7 ways we can all share kindness without thinking about it: 

1. Smile at a stranger 

2. Say thank you 

3. Provide a compliment 

4. Hold a door open for the next person (elevator included) 

5. Listen with attention 

6. Show compassion 

7. Be empathetic 

One of the most influential quotes by Dr. Maya Angelou can serve as a reminder of how we treat others, “I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.”

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